Pick-up

Pick-Up Process with FoodMew: Quick and Convenient Collection

At FoodMew, we understand that sometimes you prefer to pick up your order directly from your favorite restaurants. Here’s how our streamlined pick-up process ensures your meal is ready when you are:

1. Ordering through the App:

  • Start by browsing our diverse range of restaurants and menus using the FoodMew mobile app, available on Android and iOS.
  • Select your desired items, customize your order if needed, and proceed to checkout.

2. Selecting Pick-Up Option:

  • During the checkout process, choose the “Pick-Up” option instead of delivery.
  • Select the restaurant where you wish to collect your order from our list of available pick-up locations.

3. Confirmation and Preparation:

  • After placing your order, you will receive an instant confirmation through the app, detailing your order items and estimated ready time.
  • The restaurant promptly prepares your order to ensure it is fresh and ready for collection.

4. Notification and Arrival:

  • Once your order is ready for pick-up, you will receive a notification via the app.
  • Head to the selected restaurant at your convenience, knowing your meal will be waiting for you.

5. Collecting Your Order:

  • Upon arrival at the restaurant, proceed to the designated pick-up area or counter.
  • Present your order confirmation or provide your name to the restaurant staff, who will hand over your freshly prepared meal.

6. Enjoy Your Meal:

  • With your order in hand, you can enjoy your meal wherever you choose, whether it’s at home, work, or on the go.

7. Feedback and Support:

  • We value your feedback. After picking up your order, feel free to rate your experience through the app and provide any comments.
  • Our customer support team is available round-the-clock to assist with any questions or concerns you may have.

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